The Convenience Levy is a strategically implemented fee designed to enhance the security and efficiency of online transactions. This non-refundable fee is integrated into each transaction processed through our system. Here are the key aspects of the Convenience Levy:
Comprehensive Cost Coverage
The Convenience Levy covers essential costs associated with payment processing, fraud prevention, technology infrastructure, customer support, and compliance with stringent security standards. By incorporating these costs into a single fee, we ensure that your business can focus on growth without worrying about fluctuating expenses related to these crucial areas.
Fraud Prevention
The fee supports advanced security measures, including real-time monitoring and AI-driven analysis, to detect and prevent fraudulent activities. This proactive approach not only protects your revenue but also safeguards your customers' sensitive information.
Enhanced Transaction Efficiency
Funds from the Convenience Levy are reinvested into improving the technology that powers our transaction processes. This includes upgrading our servers, enhancing our software, and ensuring that the entire transaction process is as smooth and quick as possible.
Support Services
Part of the Convenience Levy is allocated to maintaining a highly responsive customer support team. Whether it's a query or a transaction dispute, our skilled professionals are ready to provide timely assistance, ensuring a positive experience for both you and your customers.
Regulatory Compliance
With regulations constantly evolving, the Convenience Levy helps your business stay compliant with the latest legal and security standards without the need for additional investment or resources. Regular audits and updates are conducted to ensure compliance with standards such as PCI DSS.
The Convenience Levy is not just a fee; it's an investment in your business's operational excellence and customer trust. By covering multiple dimensions of transaction management, it allows you to streamline operations and enhance the overall shopping experience for your customers.
What Does the Convenience Levy Cover?
With Convenience Levy, every aspect of your transaction experience is taken care of, so you can focus on what you do best – growing your business and delighting your customers.
Payment Processing Fees
We cover all credit card processing fees, so you can focus on growing your business without worrying about extra costs.
Fraud Prevention
State-of-the-art security measures protect you and your customers from fraudulent activity.
Compliance Costs
Navigating PCI DSS standards is simplified with our regular audits and strict security protocols.
Technology Infrastructure
Keep your online store running smoothly with our continuous tech upgrades and maintenance.
Customer Support
Need help? Our support team is ready to tackle any inquiries, disputes, or issues that may arise during transactions.
Charge-back Management
Our team will handle charge-backs and resolve disputes swiftly, so you can focus on serving your customers.
Administrative Efficiency
We take care of the paperwork, so you can focus on what you do best.
Shipping and Handling
We cover shipping, handling, and packaging costs, ensuring a seamless delivery experience.
Marketing Support
Attract and retain customers with our marketing and advertising support.
Returns and Refunds
We'll handle the returns process, ensuring your customers are satisfied every step of the way.
Tax Compliance
Stay on the right side of the law with our tax and regulatory compliance support.
Pricing Details
The Convenience Levy (CL) is a non-refundable fee that you set based on your metrics as analyzed by the TSC to cover processing and other costs.
This fee is applied to all purchases made through your website.
Advertiser’s Sign-Up Cost: $99 per month
Customer Shopper’s Sign-Up Cost: $99 per year
Transform your online business with the TSC — sign up now for seamless, secure transactions and unmatched support!
